Transferring data from Garmin

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Transferring data from Garmin

Postby CCS » 08 Feb 2014 14:32

OK, so probably being a complete numpty here, but can anyone help?
Just got a new Garmin 310XT - replacement under warranty, but it just doesn't seem to want to transfer data to my PC. Any suggestions as to how I presuade it?
On Garmin connect, it just sees all the data from the old Garmin (which is presumably already sitting on my laptop). Do I have to register my new watch with the Ant sitck or something like that?
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Re: Transferring data from Garmin

Postby Jack Hughes » 08 Feb 2014 14:38

Yes. You need to pair the devices. Garmin connect is just getting data from the agent (all local to pc). The agent needs to pair the ant+ deilvice to your watch, then transfer.
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Re: Transferring data from Garmin

Postby Jack Hughes » 08 Feb 2014 14:39

Should be called "find device" or "pair device" or "discover device"
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Re: Transferring data from Garmin

Postby CCS » 08 Feb 2014 15:37

Thanks!
Device duly paired...
(and top customer service from Garmin - sent it back on Tues; got a brand new one yesterday)
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Re: Transferring data from Garmin

Postby combatdwarf » 14 Mar 2014 11:08

and don't be surprised when you have to do this again in the future (pairing) as my 310 keeps forgetting my computer...
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Re: Transferring data from Garmin

Postby S11 » 14 Mar 2014 14:13

Garmin express....it will sync to Garmin Connect, update the device etc all at once.

If you can get it to work, its pretty decent..
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Re: Transferring data from Garmin

Postby AndyC » 14 Mar 2014 16:40

Since the garmin agent update, l have been unable to sync and upload data.
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Do I have to?

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Re: Transferring data from Garmin

Postby Bopomofo » 18 Mar 2014 11:57

Garmin express doesn't work for me. I uninstalled it.
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