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Transferring data from Garmin

PostPosted: 08 Feb 2014 14:32
by CCS
OK, so probably being a complete numpty here, but can anyone help?
Just got a new Garmin 310XT - replacement under warranty, but it just doesn't seem to want to transfer data to my PC. Any suggestions as to how I presuade it?
On Garmin connect, it just sees all the data from the old Garmin (which is presumably already sitting on my laptop). Do I have to register my new watch with the Ant sitck or something like that?
Answers on a postcard as usual...

Re: Transferring data from Garmin

PostPosted: 08 Feb 2014 14:38
by Jack Hughes
Yes. You need to pair the devices. Garmin connect is just getting data from the agent (all local to pc). The agent needs to pair the ant+ deilvice to your watch, then transfer.

Re: Transferring data from Garmin

PostPosted: 08 Feb 2014 14:39
by Jack Hughes
Should be called "find device" or "pair device" or "discover device"

Re: Transferring data from Garmin

PostPosted: 08 Feb 2014 15:37
by CCS
Thanks!
Device duly paired...
(and top customer service from Garmin - sent it back on Tues; got a brand new one yesterday)

Re: Transferring data from Garmin

PostPosted: 14 Mar 2014 11:08
by combatdwarf
and don't be surprised when you have to do this again in the future (pairing) as my 310 keeps forgetting my computer...

Re: Transferring data from Garmin

PostPosted: 14 Mar 2014 14:13
by S11
Garmin express....it will sync to Garmin Connect, update the device etc all at once.

If you can get it to work, its pretty decent..

Re: Transferring data from Garmin

PostPosted: 14 Mar 2014 16:40
by AndyC
Since the garmin agent update, l have been unable to sync and upload data.

Re: Transferring data from Garmin

PostPosted: 18 Mar 2014 11:57
by Bopomofo
Garmin express doesn't work for me. I uninstalled it.